Terms of service
Store Policy
Customer Care
At Franean, we believe every customer deserves dependable support, clear communication, and a hassle-free experience. Our customer care team is dedicated to assisting you at every stage of your interaction with us, whether you are browsing products, placing an order, tracking a shipment, or seeking product guidance. We strive to ensure that every query is addressed promptly, and every concern is resolved with professionalism and care.
If you require assistance regarding an order, product compatibility, warranty, returns, or general inquiries, our team is ready to help. You may contact us through email (support@franean.com) or WhatsApp (+91 8258942111) during working hours, and we will make every effort to respond as quickly as possible.
At Franean, customer satisfaction is not just a responsibility—it is a commitment we value deeply.
Store Policy
Customer Care
At Franean, we believe every customer deserves dependable support, clear communication, and a hassle-free experience. Our customer care team is dedicated to assisting you at every stage of your interaction with us, whether you are browsing products, placing an order, tracking a shipment, or seeking product guidance. We strive to ensure that every query is addressed promptly, and every concern is resolved with professionalism and care.
If you require assistance regarding an order, product compatibility, warranty, returns, or general inquiries, our team is ready to help. You may contact us through email (support@franean.com) or WhatsApp (+91 8258942111) during working hours, and we will make every effort to respond as quickly as possible.
At Franean, customer satisfaction is not just a responsibility—it is a commitment we value deeply.
Privacy & Safety
At Franean, your trust matters. We are committed to protecting your personal information and ensuring a safe shopping experience. Any data you share with us — including contact details, payment information, and purchase history — is handled with strict confidentiality and used only to process your orders, improve services, and provide support. We do not sell or share your information with unauthorised third parties.
To ensure your safety, our website uses secure encryption and trusted payment gateways to protect transactions and personal data. We continuously monitor our systems to maintain the highest level of security and compliance. By using our website, you agree to these privacy and safety standards designed to provide a secure and reliable experience.
Wholesale Inquiries
Franean welcomes partnerships with distributors, retailers, workshops, and bulk buyers who share our commitment to quality and performance. Whether you operate a service center, run an automotive supply store, or manage institutional procurement, we offer competitive wholesale pricing, consistent product availability, and reliable support to help grow your business.
To request wholesale rates, bulk order details, dealership terms, or regional distribution opportunities, please contact our team with your business information and requirements. Our representatives will get in touch with you to discuss pricing, logistics, and partnership benefits. At Franean, we value long-term relationships and are committed to delivering products and service standards you can rely on.
For wholesale enquiries:
Email: support@franean.com
Whatsapp: +91-8258942111
Payment Methods
Franean offers secure and flexible payment options to make your shopping experience convenient and seamless. All transactions are encrypted and processed through trusted and verified payment gateways to ensure safety and confidentiality.
We currently accept the following payment methods:
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Credit and Debit Cards (Visa, Mastercard, Rupay)
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UPI Payments
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Net Banking
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Wallets (where supported)
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Cash on Delivery (Available in select locations)
Once your payment is confirmed, you will receive an order confirmation via email or SMS. If you face any payment-related issues, our support team will be happy to assist you.